Terms of service

By registering for our workshops or conferences, you agree to the following terms and conditions.

Transferring your place

We’ll happily transfer your place to a lucky colleague if you need to. Please let us know as soon as possible – email [email protected].

If for any reason you can’t attend at all, you’ll need to let us know no later than 30 days before the date of the event or workshop. Refunds will not be made after this date.

Payment terms & re-sale

All tickets must be paid for within 14 days of an order being placed or by the date of the event, whichever is sooner.

Re-sale of tickets is not permitted.

Photos & footage

We photograph and film our conferences, and occasionally photograph our training workshops, and by registering you give us permission to use any images or footage taken of you on the day. We also reserve the right to reproduce quotes and feedback which will be fully credited.


We aim to choose venues that are fully accessible. If you have any accessibility requirements you think we should be aware of, please let us know at the point of registering so that we can ensure we meet your needs and have someone on hand to assist you if required.


From time to time a speaker may drop out of our conference programmes as we’ve advertised them and we reserve the right to substitute them for another equally awesome individual. You won’t be disappointed!


We take your privacy very seriously and will not sell or share your personal information with sponsors or third parties. Sponsors may request to gather your details on the day of the conference, either directly or via a barcode scanner and your badge, but your permission will be sought and the information gathered from you personally.

Company information

Registered office: 3 The Gallery, 54 Marston Street. Oxford. OX4 1LF
Registered in England and Wales No. 0861296
Registered VAT number 16903669